On frames
The model code is composed by the first 2 letters + 4 digits (e.g: RB3183) imprinted inside the left temple of a standard frame.
On the website
The model code is reported in any product detail page. It is composed by the first 2 letters + 4 digits (e.g: RB3183) of the code displayed in the image above.
FEATURES
META ai
Chat with Meta AI to get on-the-go suggestions and answers. Simply ask your AI glasses to brainstorm recipes for tonight’s dinner, or remind you where you parked. You can even learn more about landmarks as you travel or use live translation to have back-and-forth conversations in 6 languages and counting, without Wi-Fi.
MORE BATTERY LIFE
Spend more time living and less time charging with 8 hours of battery life. More battery life lets you go from day-to-night at a music festival asking your glasses questions about the performers, capturing photos or videos, and listening to music on your way home. (5)
ENHANCED CAPTURE
Capture what you see and hear without taking out your phone. Say “Hey Meta, take a photo” to capture vivid photos while keeping your hands free to walk the dog. For life's important moments, the ultrawide 12 MP camera and five mic system captures even higher quality 3K ultra-HD videos(1) with precision and clarity.
LISTEN
Speakers built into the arms of the glasses deliver sound only you can hear, while 5 built-in microphones pick up crisp audio for calls. Listen to music and more with discreet open-ear speakers that deliver rich, quality audio without blocking out conversations or the ambient noises around you.
controls
Unlock a range of hands-free possibilities with voice command(2) – call and message, capture content, and manage media settings with your phone in your pocket. Or activate the features in a single touch with the hyper-responsive touchpad and capture button.
META AI APP
Set up and manage your glasses, import and share your photos and videos, learn about new features, and manage settings so your glasses are always up to date. The Meta AI app is required to support your glasses experience. (6)
We’ve been innovating lens technology since 1937. Today our journey continues with prescription.
OPTIMUM vision performance
We build your lenses alongside the frame, for a more precise fit that delivers clear vision at all angles.
ADVANCED LIGHT protection
Our collection of clear, sun and light-intelligent lenses features the latest innovations for every lifestyle.
ORIGINAL STYLE
You don’t have to compromise on style. Every lens is etched with the logo and is available in different thicknesses.
We will ask for your prescription after check-out. You will be able to choose between 3 options:
Enter manually
Enter your prescription information manually before checkout.
Upload file
Upload a file or a picture of your prescription before checkout.
Send via email
After your purchase, send your prescription to RXserviceEU@shop.ray-ban.com
FAQ
From content creation to maintenance, find everything you need to knowabout your Ray-Ban Meta glasses in our dedicated support center.
You can buy Ray-Ban Meta glasses on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online & in store). Currently they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia. They are also available in select markets via the Meta website.
We ship Ray-Ban Meta collection to all supported countries: United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia, however some regional exclusions apply. For more details, please view our shipping policy.
To operate Ray-Ban Meta glasses you need to connect your glasses with a smart phone and the Meta AI app. Here’s the complete checklist:
- Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above. See complete list of supported phones here
- Wireless internet access
- USB-C charging plug (if charging from a power outlet and not directly from a USB point)
- A valid Meta account
- Meta AI app (downloadable from your App store here or by scanning this QR code)
Returns are rare for Ray-Ban Meta glasses — we’re sorry something didn’t work out with your purchase.
To return your Ray-Ban Meta glasses purchased online, follow these steps:
Fill out the return form:
Before proceeding with the return, fill out the form you can find HERE. Once submitted, our team will contact you to provide all necessary instructions and a prepaid return label.
Prepare the package for return:
If you still have the original box, place the glasses inside along with all accessories, including the charging case, and seal the package. If you no longer have the original box or it’s not in good condition, don’t worry! We’ll send you a return kit containing everything you need to safely return your Ray-Ban Meta glasses. Download the instructions for preparing your return here
Erase your personal data:
Before sending the package, make sure to restore the glasses to factory settings to delete any personal data or recordings. Then turn off the glasses.
Send the package:
Once ready, send the package following the provided instructions and using the label we sent you. If you requested a return kit, you’ll find the printed label inside it. In this case, please wait until you receive the return kit before shipping your Ray-Ban Meta glasses back.
You can view and download the Ray-Ban Meta manufacturer warranty policy here. Any manufacturers' defects are covered under warranty. The Warranty lasts for one (1) year from the date of purchase of the Product. However, if you purchase the Product from within the EU or EFTA, the Limited Warranty Period shall be two (2) years.
Ray-Ban Meta gen 2 is an upgraded version of Ray-Ban Meta, offering improvements in video quality, battery life and smart features:
1) Better Video Quality
- Ray-Ban Meta gen 2 captures at 2203 x 2938 (6.5MP) vs 1360 x 1880 (2.6MP) on Ray-Ban Meta.
2) Longer Battery Life
- Ray-Ban Meta gen 2 has a battery life of 8 hours (vs 4 hours on Ray-Ban Meta).
- Ray-Ban Meta gen 2 has 19 hours of standby (vs 12.5 hours on Ray-Ban Meta).
- Ray-Ban Meta gen 2 has 5.3 hours of calling (vs 4h on Ray-Ban Meta) and 5 hours of music playback (vs 3.5h on Ray-Ban Meta).
3) Style & Product Range: same styles and fit options (Wayfarer Regular and Large sizes, Headliner high and low bridges, Skyler).
- Ray-Ban Meta gen 2 adds visual differentiation: the inner temple shows "(gen 2)" marking
Your Ray-Ban Meta glasses have a different charge lifecycle based on the generation.
1) Ray-Ban Meta:
Fully charged glasses last up to 4 hours for moderate usage and up to 3 hours with continuous audio streaming and voice assistance. This may vary with use and other factors.
2) Ray-Ban Meta gen 2:
Fully charged glasses last up to 8 hours for moderate usage and up to 5 hours with continuous audio streaming and voice assistance. This may vary with use and other factors.
FREE CLICK & COLLECT
Shop online, pick up in store
GET STARTED IN STORE
We'll set up your AI Glasses
FREE & EASY RETURNS
By mail
AFTER CARE IN STORE
Benefit from our team of experts
What after care services are available in store?
Our store team are ready to assist you with every stage of your Ray-Ban journey. We offer eye exams, prescription care, free fittings & adjustments, and guidance on everything in our collection, from lens types to face shape.
How does Click & Collect work?
Simply select the pick up location you want your eyewear delivered to and complete the purchase. You'll be notified as soon as your product has arrived at the location. You'll need to present your ID card and order receipt at pick up.
NEED FURTHER HELP?
CHECK OUR ONLINE AND IN-STORE SERVICES PAGE
(Gen 2)
Learn about the things you see around you
“Hey Meta, look and tell me about that monument”
Ask to translate a sign
"Hey Meta, look and tell me what this says in English"
Get outfit inspiration
“Hey Meta, suggest a stylish outfit for a casual day out”
Send voice messages
“Hey Meta, send a voice message to mom”
Listen to your favorite MUSIC OR PODCAST
“Hey Meta, play a podcast that explores unique destinations”
Capture things you want to remember
“Hey Meta, take a video”